FAQ

What are the ingredients in your product?

All the ingredients we use in a product are listed on the package or the label of the product itself. For products too small to accommodate the list, a separate ingredient list is available on the display unit in the store for your convenience. Since some ingredients are known by more than one name, we use the standard industry FDA-recognized names.

Please return to the product page to view the ingredient list. If the ingredient list is not available on the product page, you may email us by clicking here. Please be sure to include the exact product(s) name.

Animal Testing Policy

Thank you for your interest in Maybelline, a brand of L’Oréal USA, Inc.

L’Oréal no longer tests any of its products or any of its ingredients on animals, anywhere in the world nor does L’Oréal delegate this task to others. An exception could only be made if regulatory authorities demanded it for safety or regulatory purposes.

Does Maybelline NY use any sustainably sourced ingredients?

Maybelline NY is committed to a continual search for ingredients that are sourced in a sustainable and responsible manner. Some of our products use sustainably sourced Shea Butter, Cocoa Butter, Rice Bran Oil.

This approach ensures that these ingredients come from supply chains which respect biodiversity and help limit their environmental impact.

What does “bio-based” mean for Maybelline NY?

Bio-based means coming from renewable sources such as plant materials. We are starting to work with our Research & Innovation teams to leverage the power of Green Science for the formulation of high-performing renewable ingredients using more responsible processes (e.g., reduced carbon impact, waste and use of solvents) of transformation, extraction or fermentation.

Among the practices of Green Science are the careful cultivation, transformation and formulation of ingredients using practices that help lower the environmental footprint and minimize chemical use.

This approach ensures that these ingredients come from supply chains which respect biodiversity and help limit their environmental impact.

What is the difference between natural and synthetic ingredients? Are synthetic ingredients safe?

Chemistry is commonly associated with things that are artificial or synthetic. This association reinforces preconceived ideas: chemical is harmful but natural is good! This statement is false. The truth is that chemically transforming a material often enables better mastery of its quality and reproducibility. In nature, the quality of natural ingredients can vary according to, among other things, the climate and the environment in which it was cultivated.

All our products whether formulated with synthetic ingredients, natural-origin ingredients or otherwise, are subject to strict evaluation of their safety, taking into account the conditions of use: usage, frequency and dosing of ingredients.

All of Maybelline’s products must pass a rigorous expert-led evaluation process lead by our Research & Innovation facilities to ensure adherence to our safety standards. We have a deep knowledge of raw materials including understanding their quality and origin. We work with a variety of experts to thoroughly assess raw materials to ensure their safe use in finished products. Next, we perform a variety of product tolerance tests with specialized third-party laboratories and research centers to validate their safety.

Among the practices of Green Science are the careful cultivation, transformation and formulation of ingredients using practices that help lower the environmental footprint and minimize chemical use.

This approach ensures that these ingredients come from supply chains which respect biodiversity and help limit their environmental impact.